Wednesday 22 July 2015

“We sometimes wondered whose side our agent was on…”

The house selling process, stressful at the best of times - up there with death and divorce no less - means that you rely on your estate agent to do the right thing, steer you wisely and advise what’s best for you. So here’s the rub - in the course of discussing client’s past experiences, I often hear the phrase "we sometimes wondered whose side he was on". Heavy handed persuasion in discussing a lower asking price, accepting a lower than hoped for offer, or renegotiating price post survey can all be perceived as an agent backing the wrong side if poorly approached. It’s rare for an agent not to act in his client’s best interest and the best way forward is not always the easiest. Time taken to explain and clarity of outcome is the only option. 






 

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